ShowBlock Wines Pty Ltdis committed to protecting the privacy of individuals. The company will take reasonable steps to ensure all personal information required for the purpose of conducting our business is collected, used and stored appropriately.
Our website address is:showblock.com.au
What personal data do we collect and why it is collected?
ShowBlock will only collect information that is necessary for the company to carry out its functions and activities. The company will make clear why the information collected is necessary, how it will be used, if it will be disclosed to any third party, and the rights of the individual to access their information and correct it if necessary.
Primarily, ShowBlock collects personal information to supply customers with products ordered. Types of personal information that ShowBlock will collect include the customer's name, address, phone numbers, and credit card details for the processing of mail-order purchases. This information may be disclosed to a third party, being a courier or mail delivery service, for the purpose of completion of the purchase. This information is then stored securely to ensure ease and consistency with future purchases, and provide the customer with a purchase history if requested.
ShowBlock may also collect personal information for secondary purposes, for example, to provide individuals with news and information regarding ShowBlock products and promotions, and to respond to queries lodged on the ShowBlock website. We may also ask for a date of birth to complete an order for the purpose of ensuring customers are over 18 years of age. You must be over 18 years of age to order wine on this website.
Disclosure of Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information other than to trusted third parties who assist us in operating our website, conducting our business, marketing our products and services, or servicing you, so long as those parties agree to keep this information confidential.
We will not pass on personal information to any third parties for any other purpose than direct marketing and similar services on our behalf. Such companies will only be given the personal information they require to deliver the desired service.
In the event that we perceive a value to our customers in passing their information to another organisation then they will be provided with an option to Opt Out (or Unsubscribe).
Data Quality and Security
ShowBlock will make reasonable attempts to ensure personal information supplied is correct and up to date; and will protect personal information from misuse or loss by keeping all details secure and inaccessible to the general public and employees who do not need access to the information. The ShowBlock website uses industry-standard SSL encryption to help protect credit card details as they are transmitted between your computer and the website, the credit card details are not stored after one-off transactions have been processed and in cases where credit card details do need to be stored, access to that data is heavily restricted. Payments are securely processed by our third-party processor Stripe, one of the largest credit card processors in the world.
Access and Correction
Customers have the right to access and modify their personal information by logging in to their account or contacting us athello@showblock.com.au. Should an individual request their personal information be destroyed and cease to be collected, ShowBlock will comply with this request.
Communication Preferences
Customers can change their communication preferences at any time by logging in to their account, contacting us athello@showblock.com.auor selecting the unsubscribe option on any email from ShowBlock.
Passive Collection of Information
Cookies are small files that a site or a service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Sensitive Information
ShowBlock has no business reason to collect sensitive information on an individual, for example, health information, racial origins, or political, religious and sexual practices and beliefs, and so on. Such information will not be collected or stored by ShowBlock.
Openness
This policy is a public document and will be provided to employees, customers, clients and members of the public if and when requested.
Policy Review
The privacy policy will be reviewed bi-annually or revised as necessary to keep up to date with new legislation and company changes.
